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      We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 14 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 14 days of making a purchase.

      Sale and clearance items

      Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.

      Shipping items

      In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.

      Returns can be mailed to: Spectrum Networks Solutions Ltd, 10 Rusland Circus, Emerson Valley, Milton Keynes MK4 2LL. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.

      You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

      Contacting us

      If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to sales@spectrumweb.co.uk

      This document was last updated on April 10, 2021